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Privacy Policy

1. Purpose and Acknowledgement

This policy outlines the procedures employed by Crypto Mart regarding the collection, utilization, disclosure, and safeguarding of personal information. By accessing or using the services provided by Crypto Mart, you (“You”, “Customer”, “User”) acknowledge your acceptance of the terms outlined in this Privacy Policy.

2. Scope

The policy applies to all customers utilizing Crypto Mart’s services and covers the handling of personal information when accessing or using a Crypto Mart ATM. For the purposes of this Privacy Policy, “personal information” refers to individually identifiable information from or about an individual. Individuals under eighteen years old are not permitted to use Crypto Mart machines or provide personal information, thus Crypto Mart will not knowingly solicit information from such individuals.

3. Information Collected

Crypto Mart may be required to collect specific personal information when users engage with our BTM services or establish an account. This information includes but is not limited to:

  • Full name
  • Telephone number
  • Email address
  • Date of birth
  • Address
  • Identification data (e.g., Social Security Number, driver’s license, passport)
  • Biometric information for identity verification
  • Other information as recommended or required by law

Additionally, we gather transaction-related details, including cryptocurrency addresses, blockchain hashes, transaction amounts, location data, and timestamps, for record-keeping and operational purposes.

4. Use of Collected Information

At Crypto Mart, we use your personal information to legally provide, operate, maintain, and improve our services. By providing your information, you grant us permission to contact you via phone or email regarding your BTM usage, including cryptocurrency sales or purchases. The information you provide enables us to deliver our services in accordance with regulatory guidelines and respond promptly to your inquiries. We will never share, sell, or rent your data for financial gain or marketing purposes.

5. Disclosure of Personal Information with Third Parties

Crypto Mart reserves the right to release current or past personal information under the following circumstances:

  • Engagement of Service Providers and Business Partners: On occasion, we may collaborate with external entities to fulfill certain functions on our behalf including identity verification, data analysis, or other such tasks. While these entities may access users’ personal information and transaction details for these tasks, they are expressly prohibited from using this data for any other purpose.
  • Business Transfers: If Crypto Mart is acquired by a third-party or undergoes a change in control, personal and transactional information could be shared with the new entity in line with applicable legal permissions.
  • Legal Necessity: We might disclose your personal information if we have valid reasons to suspect that Crypto Mart’s services have been misused for illicit activities. Additionally, we may share information to identify, establish contact with, or initiate legal action against individuals. We reserve the right to disclose any information as is necessary to satisfy any applicable law, regulation, legal process, or government request.

6. Access and Security

We employ strong security measures and stringent access controls to shield personal and transactional data against unwarranted access, alterations, or disclosures. Users retain the right to contact us for access, review, or amendment of their account particulars as needed.

7. Risk Acknowledgement

It is essential to acknowledge that while we maintain stringent security measures, no technology, storage facility, software, or data transmission protocol can guarantee absolute security. Despite our best efforts, certain segments of your personal information might become accessible to unauthorized parties, like hackers who breach security measures. Additionally, technical glitches could lead to unintended exposure. Given these realities, we are unable to provide an absolute guarantee of complete security for your personal information.

8. Notification of Information Security Breach

In accordance with relevant federal and state laws, Crypto Mart is committed to notifying you and any relevant regulatory agencies in the event of an information security breach involving your personal information. Please note that the timing of these notifications may be delayed to align with law enforcement needs, assess the extent of the breach’s impact, and undertake necessary remediation measures.

9. Data Retention

We will retain your personal information for a minimum of five years or as long as required by law or for the identified purpose, even beyond the termination of our relationship with you. These records will be stored in a manner that allows for accessibility within a reasonable timeframe.